MGFS on Speed Dial for UK’s Biggest Hospitality Giants on Access Maintain (formerly ProNett)
When restaurant boilers go down, lights go out in youth hostels and hotels, or compliance deadlines loom — MGFS is the name that top hospitality and leisure brands call first. In hospitality especially, things move fast — and when they stop, it costs. That’s why some of the UK’s biggest and busiest operators keep MGFS on speed dial when things go wrong in live sites across the country.
Through Access Maintain (formerly ProNett), we’re proud to support some of the most recognisable names in the industry, including Boparan Restaurant Group, Five Guys, Hotel Chocolat, and YHA - to name a few- across hundreds of sites nationwide. These are household and global brands alike — operating in high-pressure, fast-paced environments where every minute of downtime matters. And that’s exactly where MGFS thrives.
Supporting Boparan Restaurant Group – a trusted partner across multiple brands
Our long-standing relationship with Boparan Restaurant Group (BRG) is something we’re incredibly proud of. Working closely with their Head of Estates and maintenance managers, we provide full facilities management services across their portfolio of brands, including Slim Chickens, Gourmet Burger Kitchen, Carluccio’s, and Ed’s Easy Diner.
With restaurants across the UK, Boparan Restaurant Group relies on MGFS for Reactive Maintenance and Quoted Works. From emergency call outs to complex repairs and bigger projects, our teams keep kitchens operational, front-of-house areas running smoothly while looking good, and back-of-house systems compliant.
This is more than just a service — it’s a partnership. We work hand-in-hand with BRG’s estates team to ensure every site is fully operational and trade-ready. When an issue arises, our helpdesk mobilises the right engineer immediately and through Access Maintain’s real-time tracking and communication from start to finish. It’s efficient, seamless, and reliable — exactly what a national restaurant group needs to keep business flowing.
Five Guys – keeping kitchens powered and compliant nationwide
We also work closely with Five Guys, one of the UK’s most recognisable and fastest-growing restaurant chains. As one of their trusted FM partners through Access Maintain, MGFS provides a combination of reactive support and tailored PPM services, ensuring their UK restaurants remain compliant and fully operational.
Our PPM team are dedicated to providing whatever planned maintenance Five Guys requires, with a strong current focus on PAT testing across a large number of their sites and any other critical compliance checks the company may need. On the reactive side, we’re always working hard to be the first point of call for urgent issues — from boiler failures to electrical faults — making sure kitchens stay powered, water keeps running, and service continues uninterrupted.
Every engineer call, every job update, every inspection is tracked in real time through Access Maintain, giving Five Guys full visibility and reassurance that issues are being handled efficiently and professionally.
Tech that works as fast as we do
Our partnership with Access Maintain isn’t just about having a great platform — it’s about working smarter and faster. The system’s AI-powered tools and real-time job tracking allow us to respond immediately to issues, schedule PPM efficiently, and provide full transparency to our clients.
Whether it’s a busy city-centre restaurant, a youth hostel, or a regional hotel, our 24/7 helpdesk and nationwide network of engineers ensure every site receives the attention it needs, exactly when it needs it.
The first call — and often the only one that matters
MGFS doesn’t just fix problems — we build relationships. Our clients know that when they call, the job will be handled quickly, professionally, and transparently. From reactive repairs and emergency callouts to long-term PPM programmes, fit-out projects, and aftercare, MGFS provides a full-service, joined-up solution that keeps some of the UK’s biggest hospitality and leisure brands running smoothly day after day.
When trade depends on systems, operations, and compliance, MGFS is the first call — and often the only one that matters.
Looking for a reliable FM partner that delivers?
MGFS provides Reactive Maintenance, PPM, Fit Out, Refurbishment, Small Works, and Aftercare services across the UK. Trusted by leading hospitality and leisure brands, we’re proud to be the team they rely on when it matters most.
Get in touch with our team directly or find us on Access Maintain.